Privacy Policy
Effective Date: May 6, 2026
At My Memory File, your privacy and the protection of your personal memories are extremely important to us. This Privacy Policy explains how information is collected, used, stored, and protected when you visit this website or use our photo organizing, digitization, and legacy preservation services.
By using this website, you agree to the terms outlined below.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Mailing address
Project details and consultation information
Photos, videos, media, and digital files you choose to share for services
We may also collect limited technical information automatically through website analytics tools, including:
IP address
Browser type
Device information
Pages visited
Referral sources
This information helps improve website performance and user experience.
How Your Information Is Used
Your information may be used to:
Respond to inquiries and consultation requests
Provide photo organizing, scanning, digitization, and legacy project services
Communicate about projects and scheduling
Improve website functionality and services
Send occasional updates or service-related communications
Your personal information and family media are never sold or shared with third parties for marketing purposes.
Protection of Your Photos & Media
We understand that your photographs, videos, and family archives are deeply personal and often irreplaceable.
My Memory File takes reasonable precautions to protect physical and digital materials throughout the organizing, scanning, and digitization process. Client materials are handled with care, discretion, and confidentiality.
Any digital files shared for services are stored only as long as necessary to complete the project unless otherwise agreed upon.
Sharing of Information
We do not sell, rent, or trade personal information.
Information may only be shared with trusted third-party service providers when necessary to complete requested services, such as professional scanning or media conversion partners. These providers are expected to maintain confidentiality and protect client materials.
Information may also be disclosed if required by law.
Cookies & Analytics
This website may use cookies and analytics tools to understand website traffic and improve user experience. Cookies are small files stored on your device that help websites function more efficiently.
You may choose to disable cookies through your browser settings.
Third-Party Links
This website may contain links to external websites or services. My Memory File is not responsible for the privacy practices or content of third-party websites.
Data Security
Reasonable administrative, technical, and physical safeguards are used to help protect personal information and digital files. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
You may request to:
Access your personal information
Update or correct information
Request deletion of personal data, where applicable
To make a request, please contact us using the information below.
Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in services, technology, or legal requirements. Updated versions will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
My Memory File
Attn: Cheryl DiFrank
Maryland, United States
(240) 997-6475
